Termos do serviço

Thank you for shopping at wowcoffeeroasters.com. We invite you to explore our product offerings and related materials presented on our web site (collectively called "Services"), but please note that your invitation is subject to your agreement with these Terms of Service, so please review these carefully.

These provisions, including the Trade Privacy Policy, Commercial Terms, as well as other terms or conditions that may be presented by us and accepted by you from time to time in connection with specific Service offerings or promotions (all of which we collectively refer to as the “Terms”), are a contract between our Customer and Antonaci Moreira Dias Lda, the provider of the Service (which we refer to in these Terms as “WOW Coffee Roasters”). WOW Coffee Roasters “Customer” is either (i) the individual user of the Service or (ii) a business or organization, where an individual initiates an account on behalf of that business or organization, providing an email address using the domain of such business or organization. When we refer to “you” in these Terms, we are referring to the Customer. If you are creating an account for a business or organization, you are representing and warranting to us, on behalf of the Customer, that you have the authority to bind the Customer to these Terms. By using the Service, you acknowledge that you have read and understand, and agree to be bound by, these Terms and our Privacy Policy. If you do not agree to be legally bound by these Terms and our Privacy Policy, do not use the Service.

MODIFICATION OF THESE TERMS

We may change, add or delete portions of these Terms at any time, in our sole discretion, as new features, technology, or legal requirements arise, so please check back from time to time. You may always determine if the Terms have changed by checking the Effective Date at the top of these Terms, and it is your responsibility to do so before using the Service. We will use reasonable efforts to notify you of any material changes by posting notice of the changes on the Service website, and/or, in our sole discretion, by email or other means. If we update these Terms, you are free to decide whether to accept the updated terms or to stop using the Service; your continued use of the Service after the effectiveness of that update will be deemed to represent your agreement with, and consent to be bound by, the new Terms. See Termination of Account for instructions on how to terminate your account. Except for changes made by us as described here, no other amendment or modification of these Terms shall be effective unless set forth in a written agreement expressly amending these Terms and bearing a written signature by you and us. For clarity, email or other communications will not constitute an effective written agreement for this purpose.

USE OF THE SERVICE

You may use the Service only in accordance with and subject to these Terms if you are at least 18 years old. In order to order any product from us, you must provide certain information to complete a purchase and/or establish an account. It is your obligation to ensure that all of the information, data and other materials you provide us in connection with the Service is true, accurate, current and complete. You are responsible for maintaining the confidentiality of your account and password. You are responsible for all activities that occur under your account or password, whether or not you know about or authorize them. You agree to immediately notify us in the event of any unauthorized use of your account or other breach of security. Use of the Service is void where prohibited by law.

WOW Coffee Roasters utilizes various skilled third-parties (“ Service Providers”) to provide technical or other services relating to all or part of our fulfillment of the Service, and you hereby agree that such involvement by these Service Providers is acceptable. Please see our Privacy Policy to understand the extent to which any third-party may have access to Customer Information.

Membership

Some of the Paid Services, such as  “Subscriptions” may consist of an initial period for which there is a one-time charge, followed by recurring period charges as agreed by you.

Automatic Renewal Terms

By ordering a Subscription, you agree to pay the applicable price and any other recurring charges upon each auto-renewal date, until you terminate your Subscription in accordance with the Services.

Subscriptions may not be cancelled or modified after an upcoming shipment has been processed, in accordance with shipping schedules, up to 10 days prior to customer delivery date.

Subscription cancellations and modifications will be applied to the next date for which a customer’s order has not already been processed.

IF YOU WISH TO CANCEL OR MODIFY AUTOMATIC RENEWAL, OR OTHERWISE MODIFY YOUR SUBSCRIPTION, YOU CAN DO SO BY EMAILING US AT MATHEUS@WOWCOFFEEROASTERS.COM, CALLING US AT +351 962 314 689 FROM 8AM TO 6PM (LISBON TIMEZONE). SOME SUBSCRIPTION MODIFICATIONS, NOT INCLUDING CANCELLATION, MAY BE AVAILABLE THROUGH YOUR ACCOUNT.

Product Selection

Based on the Paid Services you select, you may receive a rotating selection coffees from among the current and future range of WOW Coffee Roasters coffee catalog. 

From time to time, coffees may become temporarily or permanently removed from the WOW Coffee Roasters catalog based on seasonality or other factors. In the event a coffee you have selected as part of a Subscription becomes unavailable, WOW Coffee Roasters may at its sole and exclusive option elect to send you a substitute coffee. In all instances, the customer will be charged the price of the coffee subscription as listed on WOW Coffee Roasters website at the time the coffee is shipped.

TERMINATION OF ACCOUNT

You may elect to terminate your account with the Service at any time by contacting MATHEUS@WOWCOFFEEROASTERS.COM. If we believe that you have violated these Terms, we reserve the right to terminate your account with or without prior notice.

ERRORS AND LIMITS OF LIABILITY

Information relating to the Services provided through the Website are 
constantly updated. However, it is not possible to guarantee the 
complete absence of errors of which WOW Coffee Roasters may not be held responsible, without prejudice to cases of wilful misconduct or gross negligence.

WOW Coffee Roasters reserves the right to correct any errors, inaccuracies or omissions also after an order has been sent, or to change or update information at any time without prior notice, without prejudice to the rights of the Customer under these General Terms and Conditions and the Consumer Code.

Without prejudice to cases of wilful misconduct or gross negligence, every Customer’s right to compensation for damages or to the recognition of an indemnity is excluded, as well as any liability in contract or tortious liability for direct or consequential damages to persons and/or things, caused by the lack of acceptance or even partial fulfilment of an order.

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